Could it be you? Could you be the missing puzzle piece that'll take our events to the next level?
Could it be you? Could you be the missing puzzle piece that'll take our events to the next level?
Available positions
Event Staff/Promoter
DUTIES
- Promoting at partner hostels during the day (optional): interacting with guests, playing drinking games, creating a party vibe, selling tickets
- Working on night-time party events: interacting with guests and ensuring their safety, hadling tickets, guiding guests from place to place, creating a fun atmosphere, organising drinking games, working together with event partners
Requirements
- Highly conversational in English
- Customer-oriented, outgoing and friendly with a youthful heart and responsible attitude
- Being familiar with Budapest is an advantage, but not completely necessary
- EU passport or Hungarian work permit is an advantage, but not necessary
- Work at least 8 weeks, 3-5 shifts per week, weekdays and weekends, part time work also possible upon agreement
Useful skills
- Fluency in another European language
- Prior experience in sales, promotion, leading pub crawls/ activities or hostel/hotel reception
- Familiarity with PartyBookers events
Pay + Benefits
- Training: including a 2 week probation period with commission based pay only, training on Budapest, our events and partner hostels/bars
- Commission based pay on promo shifts
- Hourly pay on event shifts (starting at 1800 huf)
- Free drinks on event shifts, including alcoholic drinks
- Bonuses for extraordinary work + possibility of promotion to higher position with higher pay grade
- Flexible schedule, possibility to take time off upon request
- Subsidised rent in company accomodation for full time staff (2-4 people per room)
- Assistance with finding cheap private accommodation if desired
- Bonus discounts at select partner locations
Group Bookings Manager
If you have a real passion for making your customers happy and ensuring that they feel taken care of every step of the way, then this is the job for you! Beyond just any other customer service job, you will be actively working to make our clients’ dreams come true, pulling out all the stops and making all the phone calls you can to create memorable activities and experiences for them during their time in Budapest.
You will act as the main point of contact for your clients and the partners you book their activities with, so expect to receive calls during your off hours if any urgent problem or question comes up! This is classically one of those jobs where the more you put in, the more you get out of it!
In addition to being entirely in charge of handling and overseeing our private group bookings, you will also be working 1-2 days per week at our Traveller’s Desk located at Nomád Traveller’s Bar, where aside from your other duties, you will be responsible for handling general customer inquiries by email, phone and in person, and helping our customers find information they need and book activities to enjoy during their stay in Budapest.
As an open-minded, multicultural company, we welcome applicants from all races, genders, ethnicities and sexual orientations for this position, as part of our dedication to inclusiveness and equal opportunities.
Tasks and Duties:
- Assisting and advising customers in choosing activities, services and packages to fit their needs, with the goal of upselling and maximising revenue.
- Working closely with the marketing team and senior management to advise on sales prices and package offers to maximise profits.
- Creating quotes for customers based on their requests and preferences
- Monitoring and processing payments and sending confirmation details to customers
- Coordinating all aspects of the customer’s booking, arranging guides to lead their events and activities, and making sure that all necessary information is passed on to all parties
- Actively overseeing events and activities in person for high-profile customers
- Maintaining communication with clients, partners and guides at all times (this may mean being available during evenings and weekends to answer any questions or advise on any last-minute issues)
- Checking in by email with the client after the event to get their feedback and to solicit positive reviews on Google and Tripadvisor
- Assist with outbound marketing in your spare time, in an effort to solicit new clients and reach annual revenue targets
- General receptionist shifts 1-2 times per week: handling general customer inquiries, booking in third-party ticket sales for public events, booking activities and services for customers and promoting and selling Nomád’s World Bar offerings
Working Hours
- Included in salary:
- 30-35 hours per week daytime work, with possibility to work partially from home after training is complete
Not included in salary (hourly pay)
- Leading private events during evenings + weekends at least once a month (event times range from )
Compensation + Benefits
- Light work schedule (30-35hrs/week including leading private events)
- Possiblility to work partially from home after training is complete
- Base pay of 325,000Ft nettó
- 13EUR/hour for leading private events
- 5,000Ft Bar Credits per shift on the Ticket Desk
- Commission on sales (average 10% for Ticket Desk, 10% of the Profit for private bookings)
- Tips made at the World Bar during ticket desk shifts
- Discounts at our partner Food + Beverage locations
- Free or discounted entry tickets to a range of recreational activities
CAN’T WAIT TO SEE YOU IN OUR TEAM 😌
CAN’T WAIT TO SEE YOU IN OUR TEAM 😌